Terms & Conditions
Delivery schedule
Harmonica microphone orders, will in most cases, be dispatched within 3 working days. You will be contacted soon after placing the order with an expected delivery date which will be confirmed at the time of dispatch.
These are precision, built custom mics that may be built on demand, Therefore in the event of multiple orders (for example trade orders) you will be contacted at time of purchase to discuss and confirm delivery date.
Harmonica customisation generally take about two weeks from ordering and receipt of the harmonica (for example: new or used harp). You will be contacted soon after ordering a custom harmonica with an expected delivery date which will be confirmed at the time of dispatch.
UK and world-wide orders are sent out by Royal Mail/airmail (various options charged at cost).
Guarantee
"all harmonica microphones are supplied with a 12 months warranty"
The Silverfish Harp Mics are incredibly robust and are precision built. They are very durable and should last a life-time. However in the event of a problem with any of the components all harmonica microphones are supplied with a 12 months warranty. This comprises a no quibble 12 months parts and labour warranty. The guarantee excludes damage to the housing through dropping or miss-use and the guarantee is void if the microphone has been dismantled. The guarantee includes the cost of returning the microphone to you; however excludes return postage costs. Return address provided on request.
Harmonica customisation are not covered by this guarantee; although all reasonable concerns will be addressed.
Returns Policy
Please do not buy to try. Goods delivered correctly and in accordance with your order will not be accepted for credit or refund without good reason.
Description of Products
Each product purchased is sold subject to its Product Description and will be the same specification as indicated in the photographs shown on the website. Please note that the wood may vary slightly in type and colour from the photograph. Additionally, all microphones now use a double fine mesh stainless steel element-screen which is shown in the photograph illustrating the detail of the microphone-head.
Note that the mesh differs slightly from the depiction in some the pictures. This represents an improvement on the original microphone design.
Your right to cancel
You should be aware that, once the item is dispatched, you will not be able to cancel any order.
